At BritoCRM, we are committed to protecting our clients’ data and complying with privacy and data protection laws, such as the General Data Protection Regulation (GDPR) and other local and international regulations.
As part of the operation of our services, we use a series of subprocessors — external providers who help us deliver key platform functionalities such as messaging, automation, data storage, and payment processing.
What is a subprocessor?
A subprocessor is a third party that processes personal data on behalf of BritoCRM to help us provide our services efficiently, securely, and at scale.
U.S.-based subprocessors
| Subprocessor | Service Provided |
|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure and data storage |
| Google Cloud Platform | Cloud infrastructure and analytics services |
| Twilio | SMS sending, phone calls, and VoIP |
| Mailgun | Sending automated emails |
| Stripe | Payment processing and subscription management |
| Authorize.net | Online payment processing |
| Freshworks | Customer support and service |
| Pendo | Usage analytics and user experience |
| Yext | Online presence management (business profiles) |
| Zapier | Integrations and automation between applications |
| Zoom | Virtual meetings and video calls |
| ClickUp | Task and project management |
| Loom | Video recording and sharing |
| OpenAI | Automated text generation through artificial intelligence |
| Meta Platforms (WhatsApp) | Communication with customers via WhatsApp |
| Chargebacks911 | Chargeback prevention and management |
| LeadConnector LLC | Communication infrastructure and backend |
Security and Compliance
All the subprocessors we use have been carefully selected and are subject to contractual obligations to ensure that they manage personal data with high standards of security, privacy, and confidentiality.
Additionally, we maintain constant review and auditing mechanisms to ensure compliance with current regulations in each region where we operate.
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