Last Update: March 31, 2025
This Cookie Policy explains how BritoCRM, a software-as-a-service (SaaS) offered under the Brito Marketing brand, based in Miami, Florida, United States (“we”, “our”, or “BritoCRM”), uses cookies and similar tracking technologies on our platform and website www.britocrm.com (collectively, the “Services”). By using the Services, you (“User”, “Subscriber”, or “you”) agree to this Policy along with our Privacy Policy (www.britocrm.com/privacy) and Terms and Conditions (www.britocrm.com/terms). We only provide the Services to help you grow; you decide how to interact with them and manage the cookies.
What Are Cookies?
Cookies are small files that are stored on your device (computer, mobile, tablet) when you visit our Site or use the Services. They help remember your preferences, authenticate you, and help us understand how you use the platform. We also use similar technologies like pixels, tags, and scripts (“Tracking Technologies”).
Why Do We Use Cookies?
We use cookies to:
Make the Services function properly (authentication, security).
Improve your experience (remember preferences).
Analyze how the platform is used (improve features).
We do not use cookies for purposes other than providing the Service, and you control non-essential cookies.
Types of Cookies We Use
| Type | Purpose | Duration | Essential? |
|---|---|---|---|
| Essential | Authentication, security, basic operation | Session (deleted when the browser is closed) | Yes |
| Functionality | Remember preferences (language, settings) | Persistent (1 year) | No |
| Analytics | Analyze usage (e.g., Google Analytics) | Persistent (2 years) | No |
3.1 Details
Essential: Without these, you cannot use the Services (e.g., log in).
Functionality: Improve your experience but are not mandatory.
Analytics: Help us improve but do not personally identify you without your explicit consent.
Cookie Providers
We may use third parties to manage analytical cookies (e.g., Google Analytics). These providers are listed at www.britocrm.com/subprocessors and process data only according to our instructions. We do not directly control their technologies but require them to comply with applicable laws.
Your Control Over Cookies
Cookie Banner: When entering the Site, you will see a banner where you can accept or reject non-essential cookies. Essential cookies do not require consent because they are necessary for the Service.
Browser Settings: You can block or delete cookies in your browser (e.g., Chrome, Firefox). If you block essential cookies, parts of the Service may not function.
Opt-Out Analytics: You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
Note: You decide how to manage cookies, but we are not responsible if the Service does not function properly due to rejecting them.
International Transfers
Cookies and associated data may be processed on servers in the U.S. If you are in Mexico, Colombia, or another country, you agree to this transfer by using the Services. We use standard contractual clauses to comply with laws such as LFPDPPP (Mexico) and Law 1581 (Colombia). More in our DPA: www.britocrm.com/dpa.
Security
We protect cookie data with encryption and access controls but do not guarantee absolute security due to internet risks. You should keep your device secure.
Retention
Session Cookies: These are deleted when you close the browser.
Persistent Cookies: These are kept until their expiration date (1-2 years) or until you delete them.
We do not store cookies longer than necessary to provide the Service.
Regulatory Compliance
We comply with:
CCPA (U.S.): We do not sell cookie data; you can opt-out of analytics.
LFPDPPP (Mexico): Clear consent via the banner.
Law 1581 (Colombia): Option to revoke consent.
Other applicable laws in your region.
You must comply with local laws when using the Services and uploading data.
Limitation of Liability
No Warranties: Cookies are provided “as is”. We do not guarantee they will work perfectly or improve your business.
Your Responsibility: You decide to accept cookies and use the Services. We are not liable for failures, misuse, or claims arising from your settings or actions.
Indemnification: You indemnify us from claims or costs (including legal fees) related to your use of cookies or violation of this Policy.
Changes
We may update this Policy, notifying you by email or on the Site 30 days in advance if the changes are significant. Continuing to use the Services means acceptance.
Contact
For questions or to manage cookies:
BritoCRM
6303 Blue Lagoon Dr Suite 400-2301, Miami, FL 33126
Email: info@britocrm.com
Phone: +1 305-760-4411
Note: Brito Marketing is a reference brand and not an official point of contact.
Let me know if you need any further assistance!
